Smart Search and Information Retrieval for Troubleshooting

An AI-powered platform that centralizes troubleshooting data for faster, smarter problem-solving and better decision-making

Trusted by top industry brands

Why Choose Our AI Assistant?

From  Chaos to Clarity: Troubleshooting Then vs. Now

Our AI Assistant is designed to simplify maritime communication, enhance decision-making, minimise downtime and cost.. Trusted by mariners worldwide, it’s your ultimate partner for tackling  equipment breakdown with confidence.
Making it a no-brainer investment
BEFORE smartseas
Troubleshooting is delayed by fragmented data silos across manuals, emails, reports, and calls.
AFTER smartseas
Swift troubleshooting is enabled by a unified platform consolidating all critical incident data.
BEFORE smartseas
Critical incident data is trapped in scattered silos like manuals, emails, reports, and calls.
AFTER smartseas
A centralized system consolidates all incident data for seamless access and analysis.
BEFORE smartseas
Knowledge and experience is lost with every change in ship crew or shore managers.
AFTER smartseas
A centralized data repository preserves expertise, ensuring continuity despite personnel changes
BEFORE smartseas
A lack of actionable intelligence hinders the ability to predict and prevent incidents.
AFTER smartseas
Advanced insights and intelligence enable proactive prediction and prevention of incidents

Comprehensive AI-Powered Solutions

Our AI Assistant is trained with terabytes of historic maritime data, offering expert solutions to even the most complex technical problems. Decades of industry knowledge are at your fingertips.

Comprehensive Expertise: Our AI Assistant is powered by terabytes of historic maritime data, ensuring access to a vast reservoir of industry insights and technical knowledge.

Problem-Solving Excellence: With decades of maritime experience embedded, the assistant provides expert solutions to complex technical challenges with accuracy and reliability.

Instant Access to Knowledge: The assistant brings decades of industry expertise to your fingertips, enabling quick and informed decision-making anytime, anywhere.

Swift Troubleshooting

Resolve issues faster with our intelligent platform that provides ship-specific solutions and retrieves equipment-specific manuals with 100% accuracy. Save valuable time and ensure smooth operations at sea.

Efficient Issue Resolution: Our intelligent platform delivers ship-specific solutions, enabling faster and more precise problem-solving to minimize downtime.

Accurate Equipment Manual Retrieval: Access ship-specific manuals with 100% accuracy, ensuring you have the right information exactly when you need it.

Time and Operational Efficiency: Save valuable time and maintain smooth operations at sea with a platform designed to streamline maintenance and troubleshooting processes.

Ship-Specific Precision: Get tailored solutions and ship-specific equipment manuals for accurate troubleshooting.

100% Accurate Manual Retrieval: Find the exact manual you need for any equipment on board in seconds.

Multilingual & Voice Support

Communicate effortlessly with our AI Assistant in your preferred language. Input queries using text or voice commands for seamless interaction, regardless of your location.

Advanced Multilingual & Voice Support: Communicate effortlessly with our AI Assistant in your preferred language, ensuring inclusivity and ease of use for all users. Overcome language barriers with AI-powered translation and voice input capabilities.

Flexible Interaction Modes: Input queries using text or voice commands, providing a seamless and user-friendly experience tailored to your needs.

Global Accessibility: Stay connected and access the assistant from anywhere, ensuring uninterrupted support regardless of your location.

Historic Data Insights:

Leverage historic data insights to access solutions derived from technical defects, incident reports, OEM manuals, and other critical resources, ensuring accurate and informed decision-making.

Comprehensive Knowledge Base: Utilize technical defect records, incident reports, and OEM manuals to address challenges with precision.

Data-Driven Solutions: Gain actionable insights from historical data for reliable and effective problem-solving.

Enhanced Decision-Making: Make informed decisions by accessing a rich repository of maritime industry  knowledge and resources.

Proactive Technical Defect Reporting

Simplify and enhance defect reporting with AI-guided assistance, ensuring all critical parameters are captured while enabling real-time collaboration with shore-based experts.

Streamlined Reporting: AI-guided assistance ensures defect reports are comprehensive and easy to generate.

Accurate Data Capture: Capture all necessary parameters for detailed and effective technical defect reporting.

Real-Time Support: Collaborate with shore-based experts in real-time for swift issue resolution and enhanced operational efficiency.

Why Choose Our  AI Assistant?

Comprehensive AI-Powered Solutions

Our AI Assistant is trained with terabytes of historic maritime data, offering expert solutions to even the most complex technical problems. Decades of industry knowledge are at your fingertips.

Comprehensive Expertise: Our AI Assistant is powered by terabytes of historic maritime data, ensuring access to a vast reservoir of industry insights and technical knowledge.

Problem-Solving Excellence: With decades of maritime experience embedded, the assistant provides expert solutions to complex technical challenges with accuracy and reliability.

Instant Access to Knowledge: The assistant brings decades of industry expertise to your fingertips, enabling quick and informed decision-making anytime, anywhere.

Swift Troubleshooting

Resolve issues faster with our intelligent platform that provides ship-specific solutions and retrieves equipment-specific manuals with 100% accuracy. Save valuable time and ensure smooth operations at sea.

Efficient Issue Resolution: Our intelligent platform delivers ship-specific solutions, enabling faster and more precise problem-solving to minimize downtime.

Accurate Manual Retrieval: Access equipment-specific manuals with 100% accuracy, ensuring you have the right information exactly when you need it.

Time and Operational Efficiency: Save valuable time and maintain smooth operations at sea with a platform designed to streamline maintenance and troubleshooting processes.

Ship-Specific Precision: Get tailored solutions and equipment-specific manuals for accurate troubleshooting.

100% Accurate Manual Retrieval: Find the exact manual you need for any equipment on board in seconds.

Multilingual & Voice Support

Communicate effortlessly with our AI Assistant in your preferred language. Input queries using text or voice commands for seamless interaction, regardless of your location.

Advanced Multilingual & Voice Support: Communicate effortlessly with our AI Assistant in your preferred language, ensuring inclusivity and ease of use for all users. Overcome language barriers with AI-powered translation and voice input capabilities.

Flexible Interaction Modes: Input queries using text or voice commands, providing a seamless and user-friendly experience tailored to your needs.

Global Accessibility: Stay connected and access the assistant from anywhere, ensuring uninterrupted support regardless of your location.

Historic Data Insights:

Leverage historic data insights to access solutions derived from technical defects, incident reports, OEM manuals, and other critical resources, ensuring accurate and informed decision-making.

Comprehensive Knowledge Base: Utilize technical defect records, incident reports, and OEM manuals to address challenges with precision.

Data-Driven Solutions: Gain actionable insights from historical data for reliable and effective problem-solving.

Enhanced Decision-Making: Make informed decisions by accessing a rich repository of maritime industry expertise and resources.

Proactive Technical Defect Reporting

Simplify and enhance defect reporting with AI-guided assistance, ensuring all critical parameters are captured while enabling real-time collaboration with shore-based experts.

Streamlined Reporting: AI-guided assistance ensures defect reports are comprehensive and easy to generate.

Accurate Data Capture: Capture all necessary parameters for detailed and effective technical defect reporting.

Real-Time Support: Collaborate with shore-based experts in real-time for swift issue resolution and enhanced operational efficiency.

Testimonials

As a Chief Engineer, time is critical during troubleshooting. The AI Assistant has revolutionized how we access information, eliminating the delays caused by searching through manuals, emails, and incident reports. With swift, accurate data retrieval, we can address technical issues faster, ensuring the ship's operations stay smooth. It’s become an indispensable tool for our team.

Chief Engineer

Managing a fleet means staying ahead of issues before they impact operations. The AI Assistant’s ability to provide real-time, precise information at the moment of need has drastically reduced downtime. It streamlines troubleshooting, improves efficiency, and has enhanced communication between shore and ship teams. This tool has been a game-changer for our fleet.

Fleet Director

Fast facts

Your Troubleshooting Superpower – Fast, Furious, and Flawless!

90%

Faster Troubleshooting: real-time data retrieval and AI-guided insights.

80%

Reduction in Downtime: enabling quicker identification and resolution of failures.

100%

Decrease in Knowledge Loss: during crew changes and transitions, ensuring continuity in operations.

95%

User Satisfaction Rate: ability to resolve issues and provide actionable insights.

70+

Ships: live across 70+ ships, delivering seamless troubleshooting 

10,000+

Active Users Across Ship and Shore: empowering over 10,000 users from both ship crews and shore teams worldwide,
Navigating the Waves of Maritime Digital Transformation for Sustainability

The maritime industry plays a pivotal role in global trade, connecting nations and facilitating the movement of goods around the world.

August 21, 2024

Unlocking the Power of Data: Generating and Leveraging Data in the Maritime Industry

Data has become the lifeblood of modern industries, and the maritime sector is no exception.

August 21, 2024

Unveiling the Cost Benefits of Maritime Digital Transformation

Digital transformation has become a compelling necessity in the maritime industry, offering a wide array of benefits that go beyond operational enhancements.

August 21, 2024

See Common Question and Answers:

What is the Troubleshooting AI Assistant?
Can the AI Assistant predict equipment failures?
Does the AI Assistant work offline?
Can it integrate with our existing systems?
What types of equipment can the AI Assistant troubleshoot?
What is the deployment process like?
How can I get started with the AI Assistant?
How does the AI Assistant help with troubleshooting?
Is the AI Assistant easy to use for non-technical users?
What kind of data does the AI Assistant use?
How does it assist with communication between ship and shore teams?
How secure is the data used by the AI Assistant?
What kind of support is available for users?

Comprehensive AI-Powered Solutions

Our AI Assistant is trained with terabytes of historic maritime data, offering expert solutions to even the most complex technical problems. Decades of industry knowledge are at your fingertips.

Swift Troubleshooting

Resolve issues faster with our intelligent platform that provides ship-specific solutions and retrieves equipment-specific manuals with 100% accuracy. Save valuable time and ensure smooth operations at sea.

Multilingual & Voice Support

Communicate effortlessly with our AI Assistant in your preferred language. Input queries using text or voice commands for seamless interaction, regardless of your location.

Historic Data Insights: Access solutions based on technical defects, incident reports, OEM manuals, and more.

Proactive Technical Defect Reporting

Streamline defect reporting with AI-guided assistance. Capture all necessary parameters for comprehensive reporting and seek real-time help from shore-based experts when needed.

Key Features

Handles various content types, including blogs, articles, and videos. Comes with a rich text editor with advanced formatting options.

  • Ship-Specific Precision: Get tailored solutions and equipment-specific manuals for accurate troubleshooting.

  • Advanced Multilingual & Voice Support: Overcome language barriers with AI-powered translation and voice input capabilities.

  • Ship-Specific Precision: Get tailored solutions and equipment-specific manuals for accurate troubleshooting.

  • 100% Accurate Manual Retrieval: Find the exact manual you need for any equipment on board in seconds.

Why use staffsync?

Simplify your workforce's time management with our intuitive HR Management SaaS, streamlining.

Book a Demo

Customizable Solutions

Putting our customers at the heart of everything we do, we strive to deliver exceptional

Enhanced Efficiency

Placing our customers at the core of we do, we aim to consistently deliver excellence.

Improved Decision Making

Placing customers at the core of what we do, we aim to deliver consistent excellence.

Exceptional Support

Focusing on customers in all we do, we strive to deliver exceptional reliable results.

Why Choose Our AI Assistant?

Comprehensive AI-Powered Solutions

Trained with terabytes of historic maritime data, offering expert solutions to even the most complex technical problems. Decades of industry knowledge are at your fingertips.

Swift Troubleshooting

Resolve issues faster with our intelligent platform that provides ship-specific solutions and retrieves equipment-specific manuals with 100% accuracy. Save valuable time and ensure smooth operations at sea.

Multilingual & Voice Support

Communicate effortlessly with our AI Assistant in your preferred language. Input queries using text or voice commands for seamless interaction, regardless of your location.

Elevate your workforce efficiency
Historic Data Insights
Ship-Specific Precision
Advanced Multilingual & Voice Support
Real-Time Shore Support
100% Accurate Manual Retrieval
Comprehensive AI-Powered Solutions

Trained with terabytes of historic maritime data, offering expert solutions to even the most complex technical problems. Decades of industry knowledge are at your fingertips.

Swift Troubleshooting

Resolve issues faster with our intelligent platform that provides ship-specific solutions and retrieves equipment-specific manuals with 100% accuracy. Save valuable time and ensure smooth operations at sea.

Multilingual & Voice Support

Communicate effortlessly with our AI Assistant in your preferred language. Input queries using text or voice commands for seamless interaction, regardless of your location.

1
Onboarding

Putting our customers at the heart of everything we do, we strive to deliver exceptional experiences.

2
Content Management

By making customers central to all we do, we consistently strive to deliver exceptional experiences.

3
Distribution

We prioritize our customers in everything, aiming to always provide truly exceptional experiences

4
Optimization

Placing customers at the heart of all we do, we aim to deliver consistently exceptional experiences

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  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

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  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

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  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

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Access to :

  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

Plus Plan

Start building your insights

Premium

$99

/ per month

Get Started

Access to :

  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

Team Plan

Start building your insights

20% Off

$110

/ per month

Get Started

Access to :

  • Centralized employee database

  • Clock-in/clock-out functionality

  • Applicant tracking system (ATS)

  • Learning management system (LMS)

Elevate your workforce efficiency

It's intuitive, efficient, and has saved us countless hours. Our team can focus on what really matters.

Brooklyn Lean

Software Engineer

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53

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It’s simple, effective, countless hours. Now, our team can focus on what truly matters most.

Brooklyn Lean

Software Engineer

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